Shipping

General Notice of Disruption

Due to the general disruption in shipping whether it be caused by pathogen, war, lack of personnel or acts of Mother Nature, estimated shipping times are unknown. In most situations they are running smoothly, but please be patient as there may be delays with receiving your order. You will be notified of any estimation on shipping time in a confirmation email. These estimations are based off of previous shipments and are not the standard or guaranteed. Thank you.

Taxes & Fees

The CLIENT is responsible for any customs fees, import taxes, VAT, or any duty taxes imposed on buyer by their country of residence associated with their purchase; I have no control over this. If you are unfamiliar with your countries import taxes, please do your due diligence before purchasing. In most cases, there is a maximum that is allowed tax free.

I can not be held responsible for any taxes and fees incurred. I will not falsify customs declaration forms in order to help a buyer avoid these taxes and fees; this is illegal. WE WILL NOT BREAK THE LAW; PLEASE DO NOT ASK US TO DO SO.

**Brexit Notice

Due to Brexit, there are now taxes and fees associated with purchases from the EU that did not apply prior to January 2021. Please familiarize yourself with these new laws before placing a purchase.

All orders are shipped from Belgium

Pottery: Orders that contain pottery only will be shipped out in 1-3 business days, as these pieces (if ordered directly from the site) are ready to ship.

Jewelry: In most situations, unless the item description states "ready-to-ship", jewelry is made to order. Within 1-3 business days of ordering, you will receive an estimated time for the piece to ship. In some situations, I can be backed up by a few months. Feel free to enquire about my schedule via the Contact Form or email me at amber.rose@yellowscreations.com before you place your order.

Mixed orders: If you purchase pottery and jewelry you can choose to have the pottery shipped separately for an added fee. You will be contacted to discuss this.

I ship through Bpost, PostNL or UPS depending on your location.

A tracking code is not always provided, if you desire one please choose the correct shipping method. If you choose a method without a tracking code you accept the risks of possible lost packages. Packages lost that did not have a tracking code can only be replaced at your expense.

Shipping Rates:

A word on shipping: Shipping is never free

If a company is offering free shipping it is because of several factors:

1.) The price of shipping has been added to the price of the items, usually a portion so that if you purchase 1 item they make a loss but several items cover the shipping and then some.

2.) These items are massed produce and purchased at incredibly low prices and resold with higher profit margins than a handmade company can sell at.

3.) These companies are large and shipping high volumes, they receive INSANE discounts on shipping that small businesses can not compete with.

So, no shipping is not free. I have decided not to hide the price of shipping in the products for sale. Unfortunately, shipping is expensive, especially outside of Belgium and its border countries.

The prices you see are what it costs and I can't do anything about it. You have the option of without tracking or with tracking. Tracking is much more expensive.

20 - 30 KG is the max a single box can be shipped depending on the destination. Any orders above this will be split into multiple packages. If you are are planning on placing a large order, I recommend contacting me before hand for shipping prices.

Thank you for your understanding!

Happy Shopping!